Privacy Policy

Privacy Policy

Warehouse Services, Inc.

Effective Date: February 26, 2026

 

Warehouse Services Inc ("Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (www.warehouseservices.com), use our logistics services, or communicate with us including via SMS/text messaging.

By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, phone number, mailing address

• Business information: company name, job title, shipping and billing addresses

• Transaction data: shipment details, order history, invoices, and payment records

• Communication data: records of SMS, email, or phone communications with us

• Device and usage data: IP address, browser type, operating system, and pages visited on our website

• Location data: pickup and delivery addresses provided in the course of logistics services

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our third-party logistics (3PL) services

• Process and fulfill shipment orders and transactions

• Send transactional and operational SMS messages, including shipment status updates, pickup/delivery notifications, and scheduling confirmations

• Respond to inquiries, requests, and customer support needs

• Send service-related communications and account notices

• Comply with legal obligations and resolve disputes

• Analyze usage trends to improve our website and services

• Prevent fraud and enhance the security of our platform

3. SMS / Text Messaging

By providing your mobile phone number and opting in to receive SMS communications from Warehouse Services Inc, you consent to receive text messages related to your shipments and our services. Message frequency will vary based on activity.

Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at privacy@warehouseservices.com.

We do not sell or share your mobile phone number with third parties for their own marketing purposes. Carriers are not liable for delayed or undelivered messages.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers and subcontractors who assist in delivering our logistics services (e.g., carriers, warehousing partners, IT vendors), under confidentiality obligations

• Business partners as necessary to fulfill shipments or complete transactions on your behalf

• Legal or regulatory authorities when required by law, court order, or to protect our legal rights

5. Cookies and Tracking Technologies

Our website (www.warehouseservices.com) may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve functionality. You may adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your data, subject to legal retention requirements

• Opt out of marketing communications at any time

• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@warehouseservices.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us privacy@warehouseservices.com

 

Terms and Conditions

Warehouse Services, Inc.

Effective Date: February 26, 2026

 

These Terms and Conditions ("Terms") govern your access to and use of the services provided by Warehouse Services Inc ("Company," "we," "us," or "our"), including our website (www.warehouseservices.com) and third-party logistics (3PL) services. By engaging our services or using our website, you agree to be bound by these Terms.

1. Services

Warehouse Services Inc provides third-party logistics services including warehousing, inventory management, fulfillment, transportation coordination, and related logistics solutions. Service scope and pricing are determined by individual service agreements or quotes agreed upon between the parties.

2. Account Registration

To access certain features of our services or online portal, you may be required to create an account. You agree to provide accurate and complete information, maintain the confidentiality of your credentials, and promptly notify us of any unauthorized use of your account. You are responsible for all activity conducted through your account.

3. SMS Communications Consent

By providing your mobile phone number in connection with our services, you agree to receive SMS/text messages from Warehouse Services Inc related to your account, shipments, delivery updates, scheduling, and other service-related communications.

Message frequency varies. Message and data rates may apply. To opt out, reply STOP to any SMS message. For assistance, reply HELP or email us at privacy@warehouseservices.com. Opting out of SMS communications will not affect your ability to use our services.

4. Customer Obligations

You agree to:

• Provide accurate shipment details, including product descriptions, dimensions, weights, and declared values

• Comply with all applicable laws and regulations relating to the shipment and storage of goods

• Ensure that goods tendered to us do not include prohibited, hazardous, or restricted items unless expressly agreed upon in writing

• Pay all fees and charges in accordance with agreed pricing and payment terms

5. Fees and Payment

Fees for services are outlined in your service agreement or quote. Payment is due in accordance with the payment terms specified therein. We reserve the right to suspend services for overdue accounts. Late payments may be subject to interest charges as specified in your service agreement.

6. Limitation of Liability

To the fullest extent permitted by law, Warehouse Services Inc's total liability for any claim arising out of or related to the services shall not exceed the fees paid by you for the specific service giving rise to the claim in the thirty (30) days preceding the event.

We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of revenue, loss of profits, or loss of data, even if advised of the possibility of such damages.

7. Indemnification

You agree to indemnify, defend, and hold harmless Warehouse Services Inc and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our services, your breach of these Terms, or your violation of any applicable law or third-party rights.

8. Intellectual Property

All content on www.warehouseservices.com, including text, graphics, logos, and software, is the property of Warehouse Services Inc or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

9. Disclaimer of Warranties

Our services and website are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, error-free, or free of viruses.

11. Termination

Either party may terminate a service engagement upon written notice in accordance with the terms of the applicable service agreement. We reserve the right to suspend or terminate access to our website or services immediately for violation of these Terms or applicable law. Termination does not relieve you of payment obligations for services already rendered.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the state in which Warehouse Services Inc is headquartered, without regard to conflict of law principles. Any dispute arising from these Terms or your use of our services shall first be subject to good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

13. Changes to Terms

We may modify these Terms at any time by posting updated Terms on our website. Your continued use of our services following such posting constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with any applicable service agreements and our Privacy Policy, constitute the entire agreement between you and Warehouse Services Inc regarding the subject matter herein and supersede all prior communications or agreements.

16. Contact Us

For questions regarding these Terms, please contact us at privacy@warehouseservices.com